TNW Marketing logo

    Residential solar case study

    Start Solar case study: eight solar deals worth about £64,000 from 70 opt-in leads

    In just three months of partnering with TNW MARKETING, Start Solar closed 8 deals worth over £64,000 from 70 leads delivered. By diversifying their routes to market and leveraging TNW's pragmatic, relationship-driven approach, they built a system that balances quality, consistency, and scalability.

    Start Solar interview with TNW Marketing

    Watch the full interview with Start Solar. This page summarises what they told us on camera.

    Full interview transcript

    Read the full transcript of the Start Solar interview

    Word for word from the video’s automatic captions, with filler words such as “um” left out. Captions can mishear names and numbers, so the video is the final word.

    Mark, would you like to introduce yourself to everyone and talk a little bit about yourself and Start Solar?

    Yeah, sure. Is my name's Mark Hyde. I'm head of sales here at Start Solar. I've been involved in the business for the past 4 months. So, joining the business, we were obviously looking at routes to market, routes for sales, which then led me down the path of dealing with lead generators and getting involved with TNW.

    Brilliant. And you might not want to go into this too much, but what I think is a bit different about you guys and you yourself in particular is your sort of strategy on marketing, which is very different to what we've seen from other companies. Would you mind touching a bit on that and your strategy or you can say whatever you want about that, but I just find it quite interesting. Hello.

    Yeah, sure. I've not come from a solar background. So that has been tail but also from a legal background. Pretty much always been involved in sales. So certain concepts, certain principles, certain ideologies and certain strategies as I say it's not born purely out of soul leads lead generation. So some of the routes to market which I've come into and been relatively successful with is such as looking at some of the socials looking at working with celebrities also obviously organic lead growth as well as working with lead generators.

    So it's not purely and simply looking at one route to market and having the whole business depending on that particular route to market of of the ones that I've mentioned there. I am not specifically concentrating on one and one only simply because if you're just working with lead gen then if they're struggling for leads then obviously your business is struggling. If you're only working on organic leads if the system goes down then you're not going to be getting leads in. So I definitely think the from certainly from our business and we're seeing the benefits of it is to actually diversify where you're getting your leads in.

    Yeah. No, I think it's a really unique approach and it's it's a more modern approach. You see a lot of companies who are purely direct sales and then you see companies who are their form of marketing is literally just having a bit of social media posting all that sort of thing where you need to be a bit more forward thinking than that and have a bit of everything to boost this overall strategy. I think it's really smart what you're doing. What sort of piqu your interest in working with us in the first place?

    Being honest first of all it was I was contacted by numerous lead generators. So it was just one of a bunch and that was right at the very start. So that's how I gained your gain the details for yourselves. But then pretty quickly after that as I say when I recently came on board it was to sift through the lead generators which I wanted to have further conversations with and then once again to sift through those lead generators that I actually wanted to with and work with. So straight away it kind of piqued my interest and our conversations about the size of deals or number of leads and the price point of the leads. So that was the initial reason why you got through to the next stage.

    And then the stage of actually placing the order was because you guys shown a pragmatic approach to doing business like what you what you said about say me and my approach to business is I think that was replicated and mirrored with yourselves as to it's not just a one-sizefits-all industry. It's not a one-sizefits-all proposal. Sometimes you do have to have a little bit of compromise, a little bit of give and take. be pragmatic in the relationships that you have because there's going to be times, we've not experienced that with yourselves at all, but there's going to be times where things don't work out as all parties want them to work out and it's being pragmatic in that approach. But certainly with our dealings so far, is I would be confident as and when we reach that bridge, if we ever reach it, is that there will be a compromise there and it's kind okay then let's see what we can do. these particular leads haven't worked or they need to be replaced.

    So, kind of let's be pragmatic and let's see if we can come to an agreement. And I think, as I say, we've not reached that with yourselves yet, but I would fully expect when we do, my pragmatic approach mirrored with yours and the businesses, it should work out well.

    Yeah. Yeah. And I think that's the thing with B2B as well, isn't it? It's a relationship building approach where both companies have to win at the end of the day, and that's how you form long-term partnerships. So I guess we've obviously been working together for maybe what one or two months now. Is it two months?

    Yeah, something like that. Two or three months.

    Three months. Yeah. Yeah.

    Yeah. And what's the sort of results in terms of like closed deals that you guys have seen so far?

    So with regards to closed deals, we've had 70 leads from yourselves and out of the 70 leads, we've closed eight deals. So from our perspective to give you guys a little bit more credit than just the eight deals that's including probably about 20% of the leads that have come over we have yet to make contact with. So potentially it could maybe ek up to maybe 10 deals. Hopefully that would be closing. But at this very moment in time we've closed eight deals with an approximate value of about 64,000.

    Okay. Brilliant. Yeah, it's good to see that you guys are closing deals and we can look to scale up together. I think going forward, we're always about trying to help you guys as much as possible. I know you guys are trying to work with us to make sure you guys getting the best results. And in regards to the leads who haven't been contacted yet, there's things we can look at there to potentially help with those automated flows to get in contact with those leads. So I guess the final question for you then Mark is would you recommend us to other companies who are looking to scale up their lead gen?

    I would want to say no I wouldn't recommend you just so obviously you keep passing the leads to ourselves. So from from a solar perspective then no never use these guys. These guys are rubbish. Never ever use them. for for other industries. Yeah, I would most I'd be very happy to recommend these guys having worked with yourself and with Dan in the and obviously having various teams meetings some of the as you said before some of the tips that you guys have given me for the automation of systems which is obviously good from my side of things so that's something that I'm going to be

    exploring as well but from a business perspective I wouldn't have any qualms as I say we've been working with each other for two months now so obviously the relationship is kind of not years and years but certainly as I say of the time that we've been working together then the relationship's gone really well that you guys are very much approachable pragmatic in how you guys do business and once again I always try and think there's always more than one way to skin a cat and certainly having a conversation with yourselves usually we found a way of achieving that so I would have no hesitation in

    recommending to any business including solar them to work with you

    brilliant I appreciate that,

    Interviewee
    Mark Hyde, head of sales
    With TNW at interview
    Two to three months
    Leads
    70 opt-in solar leads
    Deals closed
    Eight, worth about £64,000
    Still to contact
    About 20% of the leads

    Who Start Solar are

    Start Solar installs solar across the UK and Ireland. Mark Hyde had been its head of sales for about four months at the time of the interview. He did not come from a solar background, but has always worked in sales.

    The situation

    Mark's approach is to spread the business across several routes to market rather than depend on one: social media, working with celebrities, organic lead growth and lead generators. If you rely only on a lead generator and it struggles, he says, so does your business; if you rely only on organic leads and the system goes down, nothing comes in.

    When he joined he was contacted by numerous lead generators. He shortlisted on deal size, lead volume and price per lead, then chose who to work with based on how pragmatic they were to deal with.

    What TNW delivered

    Over two to three months TNW supplied 70 leads, and Start Solar closed eight deals worth about £64,000. About 20% of the leads had not yet been contacted, so Mark expected the total could reach around ten deals. TNW suggested automated follow-up flows to reach the leads not yet contacted.

    Mark says TNW has been approachable and pragmatic, and that he expects any lead that does not work out to be resolved by give and take on both sides. He also picked up tips from the team on automating his systems, and says he would recommend TNW to any business, solar included (after joking that he would tell other solar companies to stay away).

    TNW's commercial service works differently from this residential campaign: TNW finds and qualifies the business, books the site meeting into your diary and you pay per qualified, attended appointment, not per raw enquiry or a monthly retainer. Read how pay per appointment commercial solar leads work, or see the checks behind each booking in how to qualify commercial solar leads.

    Results

    • 70 opt-in leads delivered
    • 8 deals closed (£64,000 revenue)
    • Pipeline still building, with 20% of leads yet to be contacted
    • "Pragmatic and approachable — it feels like a real partnership"
    • "There's always more than one way to win, and TNW helps us find it"
    “Pragmatic and approachable — it feels like a real partnership”
    Start Solar

    Want results like Start Solar?

    TNW Marketing books pre-qualified, exclusive commercial solar site meetings for installers. TNW's show rate is 60%+, and you pay per qualified, attended appointment with no retainer and no minimum spend. See the commercial projects ready for survey now.

    More client results

    See all 28 commercial solar installer case studies, plus residential solar results.

    Related guides for installers

    Browse every installer guide on the guides hub.